Warranty Information
Limited Manufacturers Warranty:
1. For one year from the date of original purchase, Options Plus,
Inc. warrants to the purchaser of the bird cage that, should
it prove defective by reason of improper workmanship and/or material,
Options Plus, Inc. will repair or replace, at its option, any
defective part of the bird cage, without charge for the part
or for shipping. Replacement parts are warranted for the remainder
of the original period. 2. This warranty does not cover defects
in the wire enclosure caused by any animal, any physical abuse
to or misuse of the bird cage, any damage caused by the original
purchaser or any third party, or any defects arising or discovered
more than one year from the original retail purchase date. 3.
Steps to obtain warranty service: Step 1: The purchaser must
call Options Plus, Inc. at 740-694-9811, to report the alleged
defect to a customer service representative or obtain missing
parts. Step 2: The customer service representative will determine
if the defect is covered by this warranty, and if it is, will
authorize and instruct the purchaser in how to obtain corrective
action. Step 3: Options Plus, Inc. may require the purchaser
to present the sales receipt or other proof of purchase prior
to authorizing any return or replacement. No returns or replacements
will be permitted without proper authorization. If a return or
replacement is authorized, you may be requested to return the
item to Options Plus, Inc. or to make the item available for
pick-up by Options Plus, Inc.. 4. Any express warranty not provided
in the warranty document, and any remedy for breach of contract
that, but for this provision, might arise by implication or operation
of law, is hereby excluded and disclaimed. The implied warranties
of merchantability and of fitness for any particular purpose
are expressly limited to a term of one year. Some states do not
allow limitations on how long an implied warranty lasts, so the
above limitations may not apply to you. 5. Under no circumstances
shall Options Plus, Inc. be liable to purchaser or any other
person for any special, incidental, or consequential damages,
whether arising out of breach of warranty, breach of contract
or otherwise. Some states do not allow the exclusion or limitations
of incidental or consequential damages, so the above limitations
or exclusions may not apply to you. 6. This warranty gives you
specific legal rights, and you may also have other rights which
vary from state to state. 7. All returns will be made at the
customers expense. 8. All returns are subject to a 25% restocking
fee. 9. All custom ordered cages with customer specified sized
panels are non-returnable.
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